The Intermediary – May 2025 - Flipbook - Page 81
T E C H N O L O GY
Opinion
notice that the Financial Conduct
Authority (FCA) is currently doing a
market review into the suitability of
advice in this market.
Under the Consumer Duty, fair
value, ongoing suitability and good
consumer outcomes are paramount.
For 99% of advisers, this is how they’ve
always conducted business – now it’s
about providing detailed management
information and data to evidence it.
Technology is absolutely
fundamental to managing this
efficiently, to minimise admin,
control compliance risk and keep
professional indemnity insurance
premiums down.
Protection is currently under the
spotlight, but you can be confident
that mortgage advice will be in line for
a similar review soon.
Covering all bases
Despite lenders across the market
investing heavily in beer, slicker
systems to allow brokers to search
products and criteria quickly and
easily, it’s not always quick and easy to
do that on an individual lender basis
– particularly at a time in a market
where there are 90-plus lenders.
Rates may grab headlines, but for
clients who do not fit the mainstream,
single income source affordability
model, criteria is key. Detail maers.
‘Streamlining process’ sounds
like management speak – and to be
fair, it is. But let’s remember that
management speak is sort of like
many clichés. It has become overused
for a good reason.
Get the process right, get it
automated and integrated, and it’s a
total gamechanger for your business.
It’s clear that digital has to work
hard to improve intermediaries’
businesses. It isn’t just about
digitising current practices; it is about
improving the way firms can choose
to do business, whether through
Rates may grab
headlines, but for
clients who do not
fit the mainstream,
single income source
affordability model,
criteria is key.
Detail matters.”
referrals, beer client management,
access to new markets.
The good news is, we’re here to
take the hardest work out of siing
through the hundreds of offerings out
there. We offer solutions tailored for
your business and at preferential rates,
while also catering to the increasingly
prescribed formats required by both
lenders and the regulator.
For most firms, it really is the best
of both worlds. ●