The Intermediary – May 2025 - Flipbook - Page 65
L AT E R L I F E L E N D I N G
Opinion
Financial advice
will continue to play an
essential role in ensuring
that customers get the
retirement outcomes
that best match their
circumstances”
space is more competitive, and the
value of property more apparent
than ever to the average homeowner
approaching retirement.
While it’s important to take stock
of the positive developments over
the past decade, there is still work
to be done. As an industry, we need
to ensure that both prospective and
existing equity release customers are
empowered to make the most suitable
decisions for their circumstances.
Having a rich bank of resources
available – in the form of guides,
helplines, applications and support
services, is great – but the value is
only added when customers feel
empowered to take advantage of them.
Accessing property wealth can still
feel inaccessible and overwhelming for
the average retiree, and so providers
and intermediaries must work
together to ensure that customers
feel supported. If they are supported,
the impact can be life-changing, as
people use the money to improve their
homes, travel freely and pursue their
passions, all while staying in the home
they know and love. ●
May 2025 | The Intermediary
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