The Intermediary – August 2025 - Flipbook - Page 62
L AT E R L I F E L E N D I N G
Opinion
he Financial Conduct
Authority’s (FCA)
recent Discussion Paper
(DP25/2) on the future
of the mortgage market
in the UK has landed
with what seems like a clear message:
we’re on the cusp of a fundamental
shi in how advice is delivered in later
life lending.
The regulator isn’t just nudging the
market towards change, it appears
to be seing out a future which lays
the foundations for a new standard
of advice, where silos are broken
down and every older homeowner
can expect to be assessed against the
full range of product solutions, both
mainstream and those specific to the
later life sector.
It’s a direction of travel more2life
welcomes. In fact, we’ve been calling
for exactly this kind of shi for years;
where equity release, retirement
interest-only (RIO) and standard
mortgages are no longer treated as
distinct advice routes, but instead
form part of a unified, holistic
mortgage advice journey.
So yes, we support the idea
of an enhanced and mandatory
qualification that enables advisers to
operate confidently and compliantly
across the full suite of all lending
options for older homeowners.
But let’s not underestimate what
that means in practice. For advisers,
particularly those new to the sector,
this represents a step-change. It’s
not just about passing an exam, it’s
about understanding the needs and
expectations of the older clients they
are working with, whether they are
existing customers or new ones.
It’s about navigating unfamiliar
product sets, building relationships
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The Intermediary | August 2025
with new providers, potentially
operating through new distributor
partners, and developing a new
rhythm for advice and processing.
It’s also about time, process and
profitability, because if we’re going
to ask advisers to upskill and expand
their service, we can’t risk turning
them into what I oen call ‘busy fools’.
Time for tech
That’s where technology must step up,
and where we believe more2life’s new
ProView system changes the game.
We didn’t just want to create
another tech tool that shaved a bit
of time off admin. We wanted to reengineer the adviser experience from
the ground up by utilising industry
expertise and tech, solving the very
real pain points that come with
entering, or scaling within, the later
life lending market.
Whether you’re just beginning to
explore this space or already advising
in it, two things are true: the process
can be complex, and the margin for
error is still too narrow.
ProView combines years of
underwriting experience with
market-leading technology that gives
advisers early-stage clarity through
rapid, expert-led upfront property
evaluations, typically within 24 to
48 hours – not just from a lending
perspective, but also based on broader
suitability, risks and client needs.
This is underwriting with intent,
not just processing.
It’s powered by smart technology,
yes, but the real magic lies in how it
blends data with human judgement.
Our underwriters are engaged right
from the start, giving advisers the
confidence to progress cases that
are likely to succeed, while flagging
NAME
is job at Company
DAVE HARRIS
is CEO at more2life
issues that might otherwise lead to
delays or declines later on. In short:
it helps advisers get the right product
solution, first time. It also helps them
manage client expectations from
the outset.
eedback
We know from our pilot feedback
that this combination of speed,
ency is making a
clarity and consistency
eel more in
real difference. Advisers feel
ormed.
control. Clients feel more informed.
And because ProView sits att the heart
y – from sourcing
of the whole journey
to submission too completion – it
is designed too reduce friction and
ersion.
significantly increase conversion.
Easy and scalable
visers to play a
If the FCA is asking advisers
bigger role in this market, wee can’t bog
ed systems,
them down with convoluted
duplicativee processes or uncertainty.
We must make it easy. Wee must make
it scalable.. And most importantly, we
must make it worthwhile.
From our perspectivee – and clearly
h it. The
that of the FCA – it is worth
es it clear
Discussion Paper makes
that demand for later lifee lending is
